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Tuesday, December 6, 2011

Thinking outside of the book

The customer was so nice.  She was relying on us to come up with the title of the book.  We were racking our brains.  She remembered hearing about it on NPR.  It was a best seller.  A professor, African American she thought.  A man.  He taught at UMass.  And he shot his sister.  There was sexual abuse in the family.

I spoke to all of our finest collection development mavens.  And then, in the staff lounge, our executive secretary said, "oh.  You mean the Amy Bishop story."  Sure enough.  A Professor's Rage:  The Chilling True Story of a Harvard PhD.

The moral of this story:  take their name and number and talk to everyone you can think of.  You never know who might be able to help.












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