Read this. Click here. Good stuff!
Worth thinking about in our libraries. We don't want to be so rigid that we lose customers!
What do you think? How can we "make their day?" (That's the Fish philosophy!)
To tell you the truth, making their day better can make our day better...and our jobs more secure!
Worth thinking about in our libraries. We don't want to be so rigid that we lose customers!
What do you think? How can we "make their day?" (That's the Fish philosophy!)
To tell you the truth, making their day better can make our day better...and our jobs more secure!
